Can I combine shipping?
Yes. Combined shipping is available.
It is automatically calculated when you put all the items in your cart.
How long will shipping take?
Domestic shipping to the USA usually takes 2-5 days.
International shipping usually takes 7 – 21 days.
*shipping times are just estimates and do not take into account delays caused by weather, strikes or other events that are out of our control.
Which shipping company do you use?
We use a shipping forwarding company called Chitchats which cooperates with USPS, UPS and Asendia mail.
Domestic items shipped to the US will be shipped by USPS or UPS.
International Items will be shipped by Asendia Mail.
Will my package have a tracking number?
Yes. All items will have a tracking number.
What kinds of payment do you accept?
We accept Paypal payments. You can pay through Paypal using a credit card such as Visa or Mastercard or you can pay using your Paypal balance.
Can I change or cancel my order?
You can change or cancel your order within 24 hours after your order. Once your items have been shipped, you can still cancel your order, but the items must be received back first in the condition they were sent in.
Do I have to pay any charges for returning an item?
Buyer must pay for return shipping and a restocking fee of $5 will also be charged.
What if I receive a broken or defective item?
If you have a problem with one of your items, please send us an e-mail and will work with you to solve any issues.